Frequently Asked Questions

Yes, you can switch your NDIS provider. You can do this by contacting the NDIS directly and requesting a transfer. You will need to provide a copy of your current plan as well as any other documents that may be required.

Yes! You should absolutely involve your family in the NDIS planning process. The NDIS is designed to help you achieve your goals, and it’s important that you’re able to get your family on board with those goals as well.

The good news is that the NDIS works with both families and individuals to help them come up with a plan that will work for everyone. If you have any concerns about involving your family in the planning process, don’t hesitate to contact the NDIS right away—we’ll be happy to help

Pre-NDIS meetings are optional, but they can be extremely helpful. They give you a chance to get to know your provider and ask questions about their approach before the first session, so you can feel confident that your provider is providing the kind of care you need.

The National Disability Insurance Scheme (NDIS) in Australia offers three ways to manage funds for participants:

  • Self-Managed: In this option, participants have the most control over their NDIS funding. They manage their own budgets, choose and engage with their own service providers, and take responsibility for managing their funds, including paying invoices and keeping records.
  • Plan-Managed: Under this option, the NDIS funds are managed by a registered Plan Manager. The Plan Manager pays service providers on behalf of the participant, manages the participant’s budget, and keeps track of expenses. The participant can still choose their own service providers, but the Plan Manager handles the financial transactions and paperwork.
  • NDIA-Managed: In this option, the NDIS manages the participant’s funds directly. The NDIA pays the participant’s service providers and manages the budget on the participant’s behalf. Participants have less control over their funding and service provider choices with this option.
No. You will not be expected to make any additional payments. All of your NDIS funding is paid directly to the service provider of your choosing, and you can change providers at any time if you are unhappy with the services they are providing you.
The National Disability Insurance Scheme (NDIS) caps the amount of money you can be charged for services. The NDIS will pay your provider up to the maximum amount they charge you. Your provider must give you a copy of their charges before they start providing services. Your NDIS plan manager or advocate should be able to tell you how much your provider is charging and if this is within the NDIS maximum amount.

The National Disability Insurance Scheme (NDIS) in Australia provides funding and support for a range of disability-related needs and services. The types of support that may be covered by the NDIS include:

  • Daily Living Supports
  • Assistive Technology
  • Therapy Services
  • Community Participation
  • Education and Employment
  • Home Modifications
  • Support Coordination

The NDIS is designed to be flexible and tailored to the needs of each individual participant. The types of support covered by the scheme may vary depending on the participant’s specific needs, goals, and preferences.

The National Disability Insurance Scheme (NDIS) is a scheme that provides funding for people with disability. It’s available to people aged 7–65, and it’s designed to meet the needs of those with a disability who have the greatest need. If you’re over 65, you won’t be eligible for NDIS funding but you’re still eligible to find other programs equivalent to the NDIS that better suit your needs.

People who have not been approved for funding through the National Disability Insurance Scheme may pay for support privately.